Returns & Exchanges
At TV Beds, we want you to be completely satisfied with your purchase, which is why we offer a 14-day return period for all unused and unassembled furniture. If your new bed isn't the perfect fit for your home cinema experience, we are here to help facilitate a smooth return or exchange.
Contact Support
Email our customer service team within 14 days of delivery with your order number and reason for return to initiate the process.
Prepare for Collection
Ensure the TV bed is disassembled and repacked in its original packaging to prevent damage during transit.
Schedule Pickup
Our specialized furniture couriers will contact you to arrange a convenient date and time to collect the item from your property.
Quality Inspection & Refund
Once the item arrives back at our warehouse and passes a quality inspection, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing